Are your customers’ passwords hidden from staff view? They should be!

Are the passwords for your members and customers in your database hidden from staff view (e.g., hashed out or showing a blank field)? Or can you staff see the password that your member has set up for him or herself?

Customer passwords should be hidden from staff for one simple reason: As humans, most of keep only one or a handful of passwords for ALL of our online accounts. Think about it: How many online accounts do you have, and how many use the very same password?

If you know your members’ password to your system, then chances are you know their password to a lot of other sites, too! That’s not a position you want your staff to be in.

So if your system isn’t already hiding passwords from staff, fix that, pronto!

Comments

Post a Comment

Popular posts from this blog

New Article Posted: Seven Things You Should Do in Your AMS

Given how advanced and thorough the modern association management software (AMS) system has become, there are many opportunities for your organization to leverage it. Here are seven ways I believe every association should be using their AMS. Click here to read the rest of the article . Of course, if you’re already on my  announcements list , you would have received notice of this new article right in your email box. Not signed up yet?  Click here to sign up . Go to the article
Read more

10 Common Mistakes Biblical Counselors Sometimes Make, Part 8

Image
A Word from Bob: You’re reading Part 8 of a 10-part blog series on 10 Common Mistakes Biblical Counselors Sometimes Make . Mistake #1: We Elevate Data Collection Above Soul Connection . Mistake #2: We Share God’s Eternal Story Before We Listen Well and Wisely to Our Friend’s Earthly Story . Mistake #3: We Talk at Counselees Rather Than Exploring Scriptures with Counselees . Mistake #4: We Practice Half-Biblical Counseling If We Address Sin but Neglect Suffering . Mistake #5: We Fail to Follow the Trinity’s Model of Comforting Care . Mistake #6: We Tend to View People One-Dimensionally . Mistake #7: We Devalue Emotions Rather Than Seeing Emotions as God’s Idea . Mistake #8: We Minimize the Complexity of the Soul-Body Interconnection Because we are soul physicians and soul care-givers, our tendency is to focus on matters of the soul. Most biblical counselors are not trained in the medical field, so we wisely avoid offering medical guidance. Yet, that appropr...
Read more